Frequently Asked Questions

Please review our FAQ Section below before contacting us for support

Login and Members Access FAQ’s

How do I login to the members area?

Please click on the Login link at the top of any page, please see screenshot below.

How do I know if I am already logged into the members area?

When you are logged into the Members Area, the Login link at the top of any page, will change to Logout – please see screenshot below.

How do I access the members area and the courses I am enrolled in?

When you login via the Login link at the top of any page, you will be automatically redirected to your personal Members Dashboard containing all of the courses you are enrolled in. Should you get lost while browsing the site you can go back to and access the Members Area via the  Members link at the top of any page – please see screenshot below.

FAQ’s: Certificate of Completion

Where do I download my Certificate of Completion?

You will find your Certificate of Completion on the final lesson page of your course. All you need to do is click on the mark as complete button at the bottom of the page to automatically generate your Certificate of Completion certificate with your name and the date you completed your course.

Then simply click on the certificate link as shown in the image below to create your downloadable Certificate of Completion in PDF format. Please see the screenshot below for further clarification.

Where can I download all of my Certificate of Completion certificates at the same time?

Once you complete one of our Reiki Store courses a Certificate of Completion will be generated and attached permanently to your Reiki Store Membership Profile.

If you enroll and complete several Reiki Store courses you may find it more convenient to download all of your Certificate of Completion certificates in one location.

To do this simply click on the Members link at the top of any page to go to your Reiki Store Members Dashboard page and scroll down to locate the courses you have enrolled in and have completed and then click on the Certificate Button to open your Certificate of Completion in a new web browser tab. You can then download and save or print your Certificate of Completion.

Please see the screenshot below for further clarification.