Practicing and teaching Reiki has changed with the proliferation of the internet and with more Reiki practitioners and teachers moving their practices online each day, it has given potential Reiki clients and students much greater choice when they are searching to either book a Reiki session or book onto a Reiki workshop or online course to learn Reiki.
Because no Reiki practice can survive and prosper without customers it is vital that you provide really great customer service so that your current and future Reiki clients and students stay with you and even go on to sing your praises and recommend you to their own family, friends and acquaintances.
Excellent customer service involves meeting and surpassing expectations. It means showing your Reiki clients and students how important they are to you and your Reiki practice by interacting with them in a friendly- helpful and positive way.
Here are 19 awesome thought-provoking quotes about providing great customer satisfaction:
#1 “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.” ― Sam Walton
#2 “Your most unhappy customers are your greatest source of learning.” ― Bill Gates
#3 “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ― Jeff Bezos
#4 “Customer service shouldn’t just be a department; it should be the entire company.” ―Tony Hsieh
#5 “A man without a smiling face must not open a shop.” ―Chinese Proverb
#6 “I like to listen. I have learned a great deal from listening carefully. Most people never listen.” ― Ernest Hemingway
#7 “It’s easier to love a brand when the brand loves you back.” ―Seth Godin
#8 “The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” ―Tom Peters
#9 Here is a powerful yet simple rule. Always give people more than they expect to get. ―Nelson Boswell
#10 “The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.” ―Derek Sivers
#11 “If you don’t appreciate your customers, someone else will.” ― Jason Langella
#12 “A customer talking about their experience with you is worth ten times that which you write or say about yourself.” ― David J. Greer
#13 “Ask your customers to be part of the solution, and don’t view them as part of the problem.” ―Alan Weiss
#14 “Kind words do not cost much. Yet they accomplish much.” ―Blaise Pascal
#15 “Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?” ―Brian Tracy
#16 “When you help others feel important, you help yourself feel important too.” ―David J. Schwartz
#17 “Quality is remembered long after the price is forgotten.” ― Gucci Family Slogan
#18 “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” - Kevin Stirtz
#19 “People will forget what you said. They will forget what you did. But they will never forget how you made them feel.” - Maya Angelou